- Returns must be made within 30 days of the delivery date.
- Item(s) must be unworn, unwashed, and in original condition with tags attached.
- Packages received after the 30 day period will be issued a store credit and will not be eligible for a refund or product exchange.
- Final sale items cannot be returned for exchange, credit, or refunds.
- Any ineligible items will be refused and returned to sender.
Items Not Eligible For Return
- Swimwear, intimates and clearance items are final sale
- Regular sale items can be returned under normal policy
Charges and Fees
- Email us the reason for your return at email@example.com.
- You'll receive a return label free of charge.
- Original shipping charges are non-refundable.
- All returns are processed within 5 days of receiving your package. Customers will receive an email notification upon issuing your refund.
- Refunds are issued to the original form of payment.
- Depending on your bank, the time it takes for the money to return to your account may vary.
- If you are returning the items from outside the US please state 'RETURNED GOODS' on the outside of the parcel to avoid customs charges.
- Repackage your items
- Send your return back to us through your preferred shipping method.
- Once your return has been received, please allow 5 business days for your refund to be processed.
For any other questions email firstname.lastname@example.org